Which practice helps protect privacy during remote sessions?

Which practice helps protect privacy during remote sessions?

• A. Record without consent to audit all sessions.
• B. Enable session recording only if policy allows; request consent; avoid displaying sensitive data.
• C. Immediately record every session and share with all users.
• D. Disable encryption for speed.

Answer: (B)

Protecting privacy in remote sessions means controlling who can see what and making sure users know what’s happening with their data. The best practice is to record sessions only when policy allows, and to obtain clear consent from the user before recording. This keeps the process transparent and legally and policy-compliant, while giving you a documented trail for accountability or quality review. It’s also important to take steps to avoid displaying sensitive information during the session or in any recordings—mask or redact private data so observers don’t see details like passwords, financial data, or personal identifiers. Recording without consent or sharing recordings with everyone would breach trust and policy, and disabling encryption would create a serious privacy and security risk.

Protecting privacy in remote sessions means controlling who can see what and making sure users know what’s happening with their data. The best practice is to record sessions only when policy allows, and to obtain clear consent from the user before recording. This keeps the process transparent and legally and policy-compliant, while giving you a documented trail for accountability or quality review. It’s also important to take steps to avoid displaying sensitive information during the session or in any recordings—mask or redact private data so observers don’t see details like passwords, financial data, or personal identifiers.

Recording without consent or sharing recordings with everyone would breach trust and policy, and disabling encryption would create a serious privacy and security risk.